The airline faced the challenge of ensuring the quality of its development in agile environments, especially in a context of high digital demand and continuous deliveries.
In addition, the company needed to improve the traceability of the QA process, reduce defects in production, and establish a structured validation model, which led it to seek a partner with experience in agile QA and digital transformation in complex environments.
Based on this strategy, the following actions were implemented:
Integrating functional QA into Scrum teams Defining quality standards, test cases, and test plans Implementing execution cycles and strengthening the Shift Left approach Separating functional validation (QA) and business validation (UAT)
This made it possible to improve quality from the early stages, reduce costs associated with rework, and increase the business’s confidence in the deliverables.
Integration of functional QA into agile frameworks (Scrum) A "shift left" approach to ensure quality from the start Standardization of processes and test documentation Clear separation between technical validation and business validation
A leading airline in Latin America’s transportation and tourism sector, offering regional and international air service and carrying millions of passengers each year.
Its value proposition focuses on operational efficiency, excellence in the customer experience, and the continuous development of its digital capabilities, through an omnichannel model with a strong presence in digital channels.
It operates on a large scale within a critical technology ecosystem, where the availability, quality, and performance of its platforms are key to ensuring business continuity and the user experience.
Inmetrics is a leading Latin American company in software quality engineering and a recognized leader in digital product development, cloud computing, and DevOps. Over its 24-year history, the company has accumulated more than 30 million hours of experience in technology projects across various industries, ensuring competitiveness in a constantly evolving market.
