One of the most striking features of the increasingly digital world we live in is the central role played by technology companies in the corporate landscape. Today, the software industry doesn’t just follow standards; it sets them—especially those related toquality. In the creation or maintenance of digital products, continuous improvement has become the guiding principle, and it will be much more easily achieved by companies that view quality as a service.

In the midst of the Age of Artificial Intelligence, we are already accustomed to interacting withapplicationsthat have two distinct capabilities: the ability to quickly process large volumes of data with virtually no errors, and the ability to offer seamless user experiences regardless of the device through which they are accessed. These two attributes embody scalability and broad integration—characteristics of systems that use distributedapplication architecture styles, in which services run on a cloud computing infrastructure.

Modern applications are built from the integration of several parts. Ensuring the proper functioning and continuous improvement of all of them requires constant monitoring and review, which is more easily achieved when we viewqualityas a service rather than a project with a beginning, middle, and end. Follow along with us in this text to better understand the importance of maintainingqualityas a constant activity given the business scenario we are currently experiencing.

“Seven magnificent big tech companies”

Just under ten years ago, we saw technology companies occupy the top five spots among the most valuable companies on the New York Stock Exchange's main index, the Standard & Poor's 500.This happened at the close of trading on August 1, 2016.

This fact is noteworthy because it was unprecedented: for the first time in the history of the index, five companies from the same sector occupied the top spots.

While this was a first-time event, it was just another sign that the time had come for the tech giants, known as "the big techs." Currently, they not only occupy the top five spots: they are the eight most valuable companies, so much so thatseven of them—Alphabet, Amazon, Apple, Meta, Microsoft, Nvidia, and Tesla—have earned a new nickname: the magnificent seven.

Note that not all of them are strictly technology companies: Amazon is an e-commerce company, Tesla manufactures cars. But even though they do not have hardware or software as their main product, technology is at the heart of these companies. They only exist and are only able to compete because decision-making is primarily based on the technological aspects of their realities.

As we said at the beginning of this text, today the software industry and other technology segments set the standards and dictate corporate strategy trends in all sectors of the economy. Large-scale transformation has become almost a condition for business survival. A scenario in which it becomes essential to takequalityas a service.

Quality as a service: an activity that aims to meet rigorous standards

If digital transformation has become a matter of life and death for companies, they will need to rely onapplication modernizationprojects or the development of new digital products to compete in the market.

As we have already mentioned, the types ofapplication architecturewidely used today integrate several components to compose the system. To ensure the continuous operation of all of them, frequenttestingand permanent availability monitoring are necessary. In other words, the uninterrupted provision of technology services that ensure the quality and availability ofthe application.

Constant operation is a minimum requirement to meet user expectations. But this is not the only area where quality as a service contributes to the project. It reduces application maintenance costs by increasing efficiency, including monitoring and recommending the implementation of automation routes. In addition, regular and frequenttestingallows for faster identification of possible bugs and preventive and assertive corrective action.

At Inmetrics, quality is a key guideline. This effort has already rewarded us with recognition as a leading company in Continuous Testing in the ISG Provider Lens™ Next-Gen ADM Services Brazil 2022, as well as a highlight in the Product Challenger quadrant in Application Quality Assurance.

We combineuser experience, performance, manual, automated, and unittests to deliver more consistent and reliable results. As a result, softwarequalitybecomes a competitive advantage and accelerates our clients’transformationprocess.

If your company has legacy systems that need to be modernized or if you want to implement a quality-as-a-service approach to improve the reliability of your applications,contact us and speak with one of our experts! They will walk you through our full range of services. This will help you feel more confident in choosing the services—always delivered with the highest quality—that best suit your needs.Click here to contact us!